The hosting offer includes the hosting of your site in the European Union, the evolutive maintenance of your application, as well as a storage space, a number of monthly emails and a level of support depending on the formula you choose.

Our experience shows that your usage of the software, and therefore your hosting needs, do not depend on the number of users. You may want to give access to your accountant or to users with very limited permissions and we understand that you would not want to be fully charged for these types of users.

Every time you create a new customer or a new quotation it counts as a new created document. We do exclude all technical document, such as logs, or incoming emails from the number of created documents. You can see the details of all created document in your customer account.

Our hosting offers do include a pre-configured email integration with our email provider. You can always change the setup to integrate your own email provider with Dokos and avoid this limit.

You can keep your current plan rate and we will only propose you an additional file storage extension. Each additional 10GB is charged 5€/month.

Your site will still be available. If your usage is above the limit for several months in a row we will contact you to discuss about your upgrade options.

Yes, you can always download all your data (database + files) and migrate them to a self hosted instance. We would be happy to provide you support if needed. You can also switch back to Dokos Cloud anytime.

We'd be happy to answer them. Just send us an email at hello@dokos.io